Trust & Security
Security built into every layer of your operation.
KeepsAlive is designed to protect operational data, customer information, and system integrity — without compromising the speed and visibility your team depends on.
Data Protection
Your data is handled with discipline, not just compliance.
All data in transit is encrypted via TLS. Data at rest is encrypted using industry-standard protocols. Customer data is used exclusively to deliver the service — never shared, never repurposed. Data handling follows clear retention and access policies designed to keep your information under control.
Infrastructure
Built on managed cloud infrastructure with isolation and redundancy.
KeepsAlive runs on modern cloud infrastructure with isolated environments, automated monitoring, and redundant systems. Security patches are applied regularly. The architecture is structured to minimize single points of failure and maintain operational continuity.
Access Control
Every access point is scoped, logged, and auditable.
Customer environments are governed by role-based access controls. Internal access to production systems is restricted to authorized personnel, logged, and periodically reviewed. Authentication requires strong credentials. We follow the principle of least privilege across all system layers.
Operational Integrity
Designed for reliability, transparency, and structured incident response.
The platform is monitored continuously. Incident detection, response, and communication follow structured processes. System status is available publicly so customers can track platform health at any time. Our architecture is built to support high availability and predictable performance.
Questions about how we handle security?
Our team is available to discuss your specific requirements and compliance needs.