Procurement
The right part, ready before the technician arrives.
Procurement ensures every service job has what it needs — parts sourced, approved, and on-site before the dispatch happens. No delays. No reactive purchasing.
Connected to prediction
Prediction identifies the need. Procurement prepares the response.
Risk-triggered requests
When Prediction flags an asset, Procurement can initiate a parts request automatically — before the failure is confirmed.
RFQ workflow
Each request collects quotes from approved suppliers, compares pricing, and routes to the right approver.
Approval routing
Purchases follow defined approval paths — by value, by site, or by urgency. No informal approvals.
Stock and delivery visibility
See what is in stock, what is in transit, and what needs ordering — across all sites, in real time.
Procurement workflow
From request to delivery. Every step visible.
12
Open requests
3
Awaiting approval
5
In transit
94%
On-time delivery
Drum Unit DU-810
Canon varioPRINT iX · Site B — Miami
TechParts Direct
ETA Mar 26
Fuser Kit FK-514
Screen Truepress Jet · Site C — Tampa
—
Toner Cartridge TN-912K
Ricoh Pro C9210 · Site A — Orlando
OEM Supply Co
ETA Mar 25
Transfer Belt TB-720
HP Indigo 100K · Site B — Miami
PrintParts Inc
ETA Mar 22
Developer Unit DV-616C
Konica Minolta AccurioPress · Site B — Miami
TechParts Direct
ETA Mar 27
Mobile access
Approve purchases and check stock — anywhere.
Managers approve requests, review quotes, and confirm suppliers directly from mobile. No delays waiting for someone to reach a desktop.
Fuser Kit FK-514
PendingRFQ-1041 · Pending selection
$890
Drum Unit DU-810
ReadyRFQ-1043 · TechParts Direct
$1,240
Toner Cartridge TN-912K
ApprovedRFQ-1039 · OEM Supply Co
$320
Transfer Belt TB-720
DeliveredRFQ-1037 · PrintParts Inc
$1,780
Why it matters
Parts delays are the leading cause of extended downtime.
Higher first-time fix rate
The technician arrives with the right part already on-site. Fewer return visits, faster resolution.
Fewer service delays
Parts are sourced and approved before the job is opened — not after the machine has stopped.
Less emergency purchasing
Proactive sourcing replaces last-minute orders. Lower costs, better supplier terms.
Better cost control
Quotes are compared, approvals are tracked, and every purchase has a clear audit trail.
Why KeepsAlive
Not a standalone purchasing tool. Part of your operational system.
Procurement is connected to Prediction and Field Execution. A risk flag can trigger a parts request, route it for approval, and have the component ready before the service job is created.
Connected to prediction
Risk scores trigger procurement before failure is confirmed. Parts move ahead of the problem.
Connected to execution
When the service job is opened, procurement status is already visible — parts, supplier, and delivery ETA.
Full audit trail
Every request, quote, approval, and delivery is recorded. Accountability is built in.
See Procurement in action.
We'll show you how KeepsAlive connects prediction to parts readiness — so your team never waits for a component.